Details

The UAE Ministry of Health and Prevention has been developing a comprehensive system proficient of rationalizing the involvement of all institutions providing health services and leading such input to make quality, access, and affordability of healthcare as the triad. The study aims to investigate public perceptions of healthcare delivery in the UAE with respect to affordability, availability/access, and quality. Given the recent mandatory healthcare coverage for all employees by their employers, this study will focus on the public perception’s appropriateness and application of the current healthcare practices in the UAE.

This exploratory study highlights the findings of perceptions on UAE healthcare services delivery from 5,855 respondents. The key findings indicated the differences in perceptions across different socio-demographics groups with respect to healthcare services factors: quality, access and approachability, affordability and responsiveness, respectively. 

This report compares and contrasts key areas including the imperative need for healthcare expansion and reforms, historical and ideological perspectives, and insights into the health development in the Middle East. Furthermore, the report explores the main purposes, practices and reforms in UAE healthcare service delivery. Based on the findings, the study provides some policy recommendations and future directions while taking into account the current public-private partnership landscape in the country.