Volunteerism is a path initiated by the late President of the United Arab Emirates (UAE), Sheikh Zayed Bin Sultan Al Nahyan, not only inside the UAE but also worldwide. With regard to following this path, the government stressed the importance of citizens giving back to the country in the UAE Vision 2021, as well as the Dubai Plan 2021. Since the year 2017, many individuals and groups have started following this path, and the number of volunteers and volunteer groups has increased. Initially, the volunteers and their groups faced many challenges, because there were no policies or authorities in place to protect their rights. In 2018, the Law Number (5) Regulating Volunteer Work in the Emirate of Dubai was issued by the Ruler of Dubai, His Highness Sheikh Mohammed Bin Rashid Al Maktoum. The Community Development Authority (CDA) has been entrusted to develop the Law, from its design to its implementation, including the required activities, deliverables, timelines, resources, roles and responsibilities. This policy brief provides preliminary insights into and evidence regarding the implementation efforts based on interviews conducted with CDA staff, in addition to volunteers’ perspectives on the above Law, covering the challenges that the CDA has faced. Ending with recommendations for further improvements of this plan and the strategies.